Pineapple Plant

All orders are covered by our guarantee. This means that if your order is not perfect, after sending us a quick photo, we will go the extra mile to make things right. Whether you're buying for an occasion, or just for yourself, we treat every order like it's our own. We pride ourselves on your delivery being 100% perfect.

We pride ourselves on our customer support. All our enquiries are responded to within 1 business day during busy periods, but most likely within a couple of hours. Our team will do everything they can to help. Need help? Get in touch with us at help@guernseyflowersbypost.co.uk.

We work with More Trees to plant a tree for every order we receive. Climate change is harming our planet, but if we all make a small change, we can make a big impact.

Last year, Age UK helped over 10 million people with some of the biggest issues in their lives. The work they do is extraordinary, helping others in need. We donate £1 for every order to Age UK.

Once you've found your perfect flowers, please click the send these flowers button at the top of the screen. Select your addons, continue and enter your delivery date and gift message.

Your order will be packaed up in a eco-friendly Guernsey Flowers box, with your gift note. If you ordered flowers, our flower care instructions will be included. We do not include any billing information in our deliveries.

This can be added on the last page of checkout when adding your payment details. If your code appears to be invalid, this usually means that our promotion has ended.

Please don't worry, our team would be very happy to help you. Get in touch with us at help@guernseyflowersbypost.co.uk if you have any questions at all.

Once you have checked out and paid for your order, we will instantly send you a confirmation email to confirm your order, delivery address, date and gift message. If anything needs changing, please contact us at help@guernseyflowersbypost.co.uk and we we'd be happy to help.

In some of our range, for example freesias, we offer a wide range of different colours. If you would like something more custom, please get in touch with us at help@guernseyflowersbypost.co.uk and our team will be able to create your perfect order.

We always aim to deliver on your selected date. On some occasions, we may deliver the day before just to be safe, as we understand flowers are purchased for special occasions.

We deliver to the UK by DPD and Royal Mail. This includes all Mainland UK, as well as the channel Islands such as Jersey, Isle of Man, Sark, Scilly and Guernsey. We also ship to most parts of Northern Ireland. At this time, we do not ship internationally.

Get in touch with us at help@guernseyflowersbypost.co.uk if you have any questions at all regarding shipping. If you have any requests, we will do our best to meet your requirements.